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Faq

1. DO I NEED VIZA TO ENTER CROATIA?

 

Entry requirements
EU, EEA, Swiss, Andorran, Bosnian and Herzegovinian, Monégasque, San Marinese and Vatican City citizens can enter Croatia visa-free for up to 90 days with either a passport or a national identity card.
 
Foreign nationals of the following countries/territories can enter Croatia visa-free for up to 90 days with a passport: Albania, Antigua and Barbuda, Argentina, Australia, Bahamas, Barbados, Bosnia and Herzegovina, Brazil, Brunei, Canada, Chile, Costa Rica, El Salvador, Guatemala, Honduras, Israel, Japan, Macedonia, Malaysia, Mauritius, Mexico, Montenegro, New Zealand, Nicaragua, Panama, Paraguay, Saint Kitts and Nevis, Serbia, Seychelles, Singapore, South Korea, Taiwan (Republic of China), Turkey, United States, Uruguay, Venezuela, additionally persons holding British National (Overseas), Hong Kong SAR or Macau SAR passports.
Holders of valid travel documents for refugees or stateless persons issued by an EU member state, Andorra, Canada, Iceland, Japan, Liechtenstein, Monaco, Norway, San Marino, Switzerland, the United States or the Vatican City can enter Croatia visa-free for up to 90 days.
 
Until 31 December 2012, any person who holds a short stay visa, long stay visa or residence permit issued by a Schengen country can also enter Croatia visa-free as long as the visa/residence permit is still valid on the date of departure from Croatia.
In addition, until 31 October 2012, citizens of Azerbaijan, Kazakhstan, Russia and Ukraine can enter Croatia visa-free.
Any person not covered by one of the visa exemptions listed above will need to apply for a visa at a Croatian embassy or consulate in advance. The application fee for a short stay Croatian visa is 35€.
 
More information about visa exemptions and the visa application procedure is available at the website of the Croatian Ministry of Foreign and European Affairs.
 
 
2. IS THERE DIRECT FLIGHTS TO CROATIA FROM MY COUNTRY?
 

By plane

Currently, the only non-European flights to Croatia are to Qatar and Tel Aviv. There are occasional charter flights from Tokyo and Seoul. If coming from North America, you will have to transfer at a hub such as London or Frankfurt. From Asia, Africa or Australasia, transferring in Doha or Istanbul will be quicker than back-tracking through the main European hubs.

Croatia Airlines, the national carrier and a member of Star Alliance, flies to Amsterdam, Berlin, Brussels, Düsseldorf, Frankfurt, Istanbul, London, Madrid, Milan, Moscow, Munich, Paris, Prague, Tel Aviv, Rome, Sarajevo, Skopje, Vienna, Zurich and - during the tourist season - Manchester.

Adria Airways - Slovenian national carrier flies from Ljubljana to Split and Dubrovnik (note: there are no flights from Ljubljana to Zagreb as the two are located close together and are around 2 hours by car/train/bus)

Aer Lingus  Dublin - Dubrovnik

Austrian Airlines flies from Vienna to Zagreb, Split and Dubrovnik

Alitalia flies from Milan Malpensa to Zagreb and Split.

British Airways flies from London Heathrow to Zagreb, and London Gatwick to Dubronik

CSA Czech Airlines - SkyTeam member; flies from Prague to Zagreb all the year, and to Split during summer.

Darwin Airline flies between Geneva and Dubrovnik (Thursdays and Sundays) as well as Zurich and Dubrovnik (Saturdays).

EasyJet has flights to the following destinations in Croatia:

London Gatwick - Split

Estonian Air is flying every Wednesday and Saturday from Tallinn to Dubrovnik.

FlyBe operates routes between Dubrovnik and two UK destinations Exeter and Birmingham.

GermanWings - cheap connection from Berlin, Cologne, Stuttgart and Hamburg, to Zagreb, Split, Zadar and Dubrovnik

HLX (Hapag-Lloyd Express) - flies to Rijeka and Dubrovnik from Germany, has good overview of cheaper flights [16]

Intersky flies from Friedrichshafen to Zadar

Jat Airways flies from Belgrade to Dubrovnik and Pula

KLM connects Amsterdam with Zagreb

Norwegian connects Oslo with Rijeka, Split and Dubrovnik

Qatar Airways flies daily from Zagreb via Budapest to Doha, and onwards through their network to the Middle East, Asia, Australia and Africa.

Ryanair flies from Dublin and Karlsruhe-Baden to Zadar.

Scandjet is a Scandinavian low fare airline that connects Sweden, Norway and Denmark with Croatia. It flies from:

Oslo to Split

Stockholm to Pula, Split and Dubrovnik

Gothenburg to Zagreb, Pula, Zadar and Split

Copenhagen to Pula and Split.

TAP Portugal is flying from Zagreb to Lisbon via Bologna three times a week (Wednesdays, Fridays, Sundays).

Turkish Airline flies daily from Zagreb to Istanbul.

Vueling, a Spanish low-cost carrier flies between Dubrovnik and Barcelona.

Wizz Air flies between Zagreb and London (Luton Airport)

Additionally you can use airports in neighboring countries which are within few hours of reach from Zagreb and Rijeka (apart from some of the listed options in Italy):

Ljubljana (for EasyJet flights to London Stansted or other Adria Airways flights)

Graz and Klagenfurt (for Ryanair flights from London Stansted)

Trieste (for Ryanair flights from London Stansted). You can also use Venice Marco Polo (for British Airways flights from the UK) or Venice Treviso (Ryanair from Stanstead). Ancona is also an option (Ryanair from Stanstead) for those who want to take ferry or hydrofoil to Zadar and Split. Ryanair also flies to Pescara which is a short drive away from Ancona.

Some may decide to use Tivat Airport (in Montenegro) which is within easy reach from Dubrovnik.

 

3. HOW TO TRAVEL TO CROATIA BY TRAIN?

 

 

The rail network connects all major Croatian cities, except Dubrovnik (you can take a train to Split then take one of the frequent buses or the more scenic ferry to Dubrovnik, the train station is at the pier). There are direct lines from Austria, Czech Republic, Switzerland, Germany, Hungary, Slovenia, Italy, Bosnia and Herzegovina, Serbia, and Greece. There are indirect lines from almost all other European countries.
Tourists coming from or going to neighboring countries should note the following EuroCity and InterCity railway lines:
EC "Mimara": Berlin - Leipzig - Munich - Salzburg - Ljubljana - Zagreb
IC "Croatia": Vienna - Maribor - Zagreb
IC "Kvarner": Budapest - Zagreb - Rijeka
NB: While Croatia (paired with Slovenia) is covered on some Eurail passes, staff at domestic ticket windows will tend to have no idea about validating the pass on the first day of use. There are recorded instances of staff saying that the conductor would validate the pass, and the conductor simply treating it as a regular ticket. Fortunately, the international ticket staff (particularly in Zagreb) are aware of how to validate the pass, and have been known to validate it retroactively where necessary. They even ask for the details of the domestic ticket seller who gave the wrong information.
The traveller is therefore recommended to have already validated their Eurail pass on arrival in Croatia, or to have it validated at an international window even if the first trip on it will be domestic.
 
4. TRAVELLING BY CAR?
 
To enter Croatia, a driver's license, an automobile registration card and vehicle insurance documents are required. If you need road assistance, you should dial 987. The following speeds are permitted:
50 km/h - within built-up areas
90 km/h - outside built-up areas
110 km/h - on major motor routes
130 km/h - on motorways
80 km/h - for motor vehicles with a caravan trailer
80 km/h - for buses and buses with a light trailer
 
When driving in the rain, you should adjust speed to conditions on wet roads. Driving with headlights is not obligatory during the day (during Daylight Savings Time; it is obligatory during winter months). Use of mobile phones while driving is not permitted. Maximum permitted amount of alcohol in blood is currently 0.05% (matching neighobring Slovenia and Bosnia Herzegovina) although this has varied recently and was down to 0% until that was found to not be tenable in the country. Use of seat belts is obligatory.
Hrvatski Auto Klub is the Croatian Automobile Club dedicated to assisting drivers and promoting greater traffic security. Its site offers minute-by-minute updates, status of national traffic, weather, numerous maps and webcams located all over Croatia. Content is available in Croatian, English, German and Italian.

 

5. TRAVELLING IN CROATIA BY BUS

 

Very good network of buses once in the country - cheap and regular.
If you are coming from Italy there are two buses daily from Venice leaving at 11AM and 1:45PM going to Istria, with a final stop in Pula. These are operated by two different bus companies, but you can buy tickets for both buses at the A.T.V.O bus office at the Venice bus station. The office is in the bus station, but located outside on the ground level across from where all the buses park. Both buses pick up at spot b15. It is roughly a 5 hour bus ride, with stops in Trieste and Rovinj. You can also pick up the bus at the bus station in Mestre, fifteen minutes after the scheduled bus leaves Venice. Coming in from Trieste, Italy is popular among Europeans, for Trieste is a Ryanair destination. You cross the Italian-Slovenian border first, followed by the Slovenian-Croatian border, but they are very close to one another.
Dubrovnik and Split are the main destinations of international buses from Bosnia and Hercegovina or Montenegro, with daily buses traveling to cities such as Sarajevo, Mostar and Kotor (some lines such as Split-Mostar operate every few hours). Seasonal lines also extend through to Skopje from Dubrovnik. Border formalities on the buses are extremely efficient, and do not involve leaving the bus (previous services from Dubrovnik to Kotor involved changing buses at the Croatian border).
Osijek is a very big bus hub for international travel to Hungary, Serbia and Bosnia in addition to its local buses, and the station is located conveniently next to the railway station. Many buses heading from Zagreb north into Hungary or Austria will pass through Varaždin.
From Germany with Čazmatrans.
 
6. GETTING TO CROATIA BY BOAT
 
Ferries are cheap and go regularly between various places by the coast. Although not the fastest, they are probably the best way to see the beautiful Croatian islands of the Adriatic Sea.
Jadrolinija is the main Croatian passenger shipping line that maintains the largest number of regular international and domestic ferry and shipping lines. The following international lines are serviced by car ferries:
Rijeka - Zadar - Split - Hvar - Korčula -Dubrovnik - Bari
Split - Ancona - Split
Korčula - Hvar - Split - Ancona
Zadar - Ancona - Zadar
Zadar - Dugi otok - Ancona
Dubrovnik - Bari - Dubrovnik
Blue Line International also covers the international line:
Split - Ancona - Split
Venezia Lines has regular catamaran lines between Venice and the Croatian cities of Poreč, Pula, Rovinj and Rabac.

7. TRAVELLING AROUND CROATIA BY CAR?

 

Roads in Croatia are usually well maintained, but usually very narrow and full of curves. Some local roads in Istria have been worn down to a smooth surface from regular wear and tear, and can be extremely slippery when wet. It's difficult to find a true highway with more than one way per direction, the only exceptions being the ones connecting Rijeka, Zagreb, Zadar and Split. Speed limits are thus low (60 - 90 kmh), and it's not recommended to drive faster (although most locals do), especially at night. Be aware of animals crossing the road.
Renting a car is around the same price as in the EU (from around €40-100€ in high season). Almost all cars have a manual transmission. Most rental agencies in the Balkans allow you to rent a car in one country and drive in the neighboring countries however try to avoid a renting a car in Serbia and driving it into Croatia (or vice versa) in order to avoid negative attention from nationalists.
On the recently built Croatian Motorways toll fees apply (and may be paid in either HRK or EUR), the motorway A6 between Zagreb and Rijeka was finished end of 2008, the main motorway A1 from Zagreb to Dubrovnik is still under construction the current ending point is in Ravča, which is 140 km from Dubrovnik. Notice that to reach south Dalmatia including Dubrovnik, you need to cross a short portion of Bosnia-Herzegovina (in Neum - 13km of BIH), so check if you need a visa or other special requirements for entry into Bosnia.
 
If an unknown person flashes their car lights at you it may be a sign that they've recently passed a police unit doing speed limit checks. Ensure you are on compliance with all the traffic rules and regulations to ensure that you are not stopped.
 
8. TAXI SERVICE IN CROATIA?

You can use a taxi service by calling 970. The taxi usually comes within 10 to 15 minutes from the call except in the busy summer season where it depends on how much business they have. Croatian taxis are generally rather expensive.    

You can also book the transportation in advance which is great when you are in a hurry or have a larger number of people in need of transportation, or you just want everything organized in advance.

You can also prearrange a taxi service by E-mail in advance to have even more comfort and to save money since this taxi operators are cheaper than the regular taxi service. 

 

Rates of taxi are different in different cities. Cheapest taxi in Croatia is Cammeo (available in Rijeka and Zagreb). Most expencive taxi service is in Dubrovnik and on islands, so pay attention to costs and try to prearrange the price before entering taxi. 

 

9. CROATIAN DINING

 

Croatian cuisine is quite diverse so it is hard to say what meal is most typically Croatian. In the eastern continental regions (Slavonija and Baranja) spicy sausage such as kulen or kulenova seka is a must-try. Čobanac ("shepherd's stew") is a mixture of several different kinds of meat with a lot of red spicy paprika. In Hrvatsko Zagorje and Central Croatia pasta filled with cheese called štrukli is a famous delicacy (it is said that the best štrukli in Croatia is served in the Esplanade Hotel restaurant in Zagreb), as is purica s mlincima (baked turkey with a special kind of pastry). Sir i vrhnje (sour cream with cottage cheese) can be bought fresh on the Zagreb main market Dolac. Croats love a bit of oil and you will find plenty of it in piroška. In mountainous regions of Lika and Gorski Kotar meals made of mushrooms, wild berries and wild meat are very popular. One of typical dishes in Lika is police (oven-baked potatoes covered with bacon) and several kinds of cheese (smoked cheese and škripavac).
The coastal region is well known for truffle delicacies and soup maneštra od bobić (Istria), Dalmatian pršut and paški sir (Pag-island cheese). Dishes made of fresh fish and other products of the sea (calamari, octopus, crabs, scampi) shouldn't be given a miss! Many places serve fish delivered from the local fisherman the night before - find out which ones!
Croatian cuisine has yet to come up with a Croatian fast food representative. The market is dominated by globally ubiquitous hamburgers and pizzas but you will also find "burek" and "ćevapčići" imported from the medieval Ottoman empire which stretched from Turkey to neighboring Bosnia. The latter two dishes are widely popular in the entire South and Eastern Europe. Burek is a type of cheese-pastry whereas ćevapčići are seasoned minced meat shaped in finger-size portions served in bread and often covered with onions. Although definitely not a fast meal (takes several hours to prepare) also foreign in origin is the so-called sarma or sauerkraut rolls filled with minced meat and rice. For those coming back from nightclubs at 4 or 5AM as is common in Croatia, it is popular to go to the local bakery and get fresh bread, burek or krafne (Croatian chocolate filled donuts) straight out of the oven. Delicious! As far as fast food goes, who needs it when you can buy delicious prsut during the day and warm bread at night to compliment it. Most Croatians generally look down at fast food.
Desserts: What it lacks in the fast food department Croatia makes up with a myriad of desserts. Probably the most famous is its delicious creamy cake called kremšnite but different kinds of gibanica, štrudla and pita (similar to strudel and pie) such as orehnjača (walnut), makovnjača (poppy) or bučnica (pumpkin and cheese) are also highly recommended. Dubrovačka torta od skorupa is delicious but hard to find. Paprenjaci (pepper cookies) are said to reflect the Croatian tumultuous history because they combine the harshness of the war periods (pepper) with the natural beauties (honey). They can be bought in most souvenir shops though fresh-made are always a better choice. Rapska torta (The Rab island cake) is made with almonds and locally famous cherry liquor Maraschino. It should be noted that this is hardly an exhaustive list and even a casual glimpse in any Croatian cookbook is likely to be worth the effort. Chocolate candy "Bajadera" is available throughout shops in the country and along with "Griotte" is one of the most famous products of the Croatian chocolate industry.
An unavoidable ingredient in many meals prepared in Croatia is "Vegeta". It is a spice produced by "Podravka".
Olives: a lot of people claim that Croatian olives and their olive oil are the best in the world, which is not even well known in Croatia and less worldwide. Many brands exist and some of them have several world awards. Try to buy olive oil from Istra (although oil from Dalmatia is also excellent) and choose only Croatian brands for olives (most notable sms, few times awarded as the world's best!). Try to read the declaration before buying to ensure you are buying Croatian olives and oil, since there are a lot of imports (usually cheap products from Greece). All of this can be found in most of the supermarkets, but you should be really aware of the imports, most of the Croatian people aren't experts and prefer cheaper products, so they dominate. The olive oil is a irreaplaceable "ingredient" in the coastal cuisine, but you should be aware of the use of cheaper, not Croatian, oil in restaurants because most of the tourists don't notice the difference so the restaurants don't find it profitable to use excellent oil; they rather use cheaper Spanish or Greek. Usually, asking the waiter for a better oil (and looking like an expert) helps, and soon he gets you a first-class oil from a hidden place.
 

10. WHAT TO DRINK IN CROATIA?

 

 

Alcoholic: Try many different kinds of wines. Also worth trying is rakija, a type of brandy which can be made of plum (šljivovica), grapes (loza), figs (smokovača) and many other types of fruit and aromatic herbs. Pelinkovac is a bitter herbal liquor popular in Central Croatia, but is said to resemble cough-medicine in flavor. Famous Maraschino, a liquer flavored with Marasca cherries, which are grown around Zadar, Dalmatia.
 
Non-alcoholic: Sometimes although very rarely you may find "sok od bazge" (elderflower juice) in the continental region. Worth trying! Also, in Istria there is a drink called "pašareta" and it is a sparkling red drink with herbal extracts. Very sweet and refreshing! In some parts of Istria (especially south) in local basements, you can try 'smrikva' - a non alcoholic refreshing drink made out of berries which grow on one sort of pine tree. The taste is a bit sour but very refreshing.
 
On a more general note, Croatia produces a broad palette of high quality wines (up to 700 wines with protected geographic origin) and brandies, fruit juices, beers and mineral water. On the coast people usually serve "bevanda" with meals. Bevanda is heavy, richly flavored red wine mixed with plain water. Its counter-part in northern parts of Croatia is "gemisht". This term designates dry, flavored wines mixed with mineral water.
 
Two most popular beers are "Karlovačko" and "Ožujsko", but "Velebitsko" and "Tomislav pivo" have received a semi-cult status in the recent years. It is served only in some places in Zagreb and Croatia.
 
Officially, alcoholic drinks can't be sold or served to anyone under 18. However, this rule is almost never enforced.
 
 
10. CURRENCY AND COSTS

Official currency in Croatia is Croatian Kuna (HRK). Approx. Exchange rate is 1,00€=7,40 kn. On some places you can pay by Euro, but at most places you should have kuna. You can exchange your money at exchange offices, post offices or banks. Some of them have 0% currency exchange fee, so you will get full amount of your Euro that you are exchanging. In Croatia you can exchange money from USD, EURO, CZK, GBP, AUD and some others. We recommend if you bring cash to bring it in USD or EUR. 

 

 

Costs for some items:

Coffee/Tea                    8-14 kn             (depending on place where you take it)

Cigarettes                     20-25 kn            (domestic brands are cheaper)

Bottled water 0,5l           6-15 kn             (at supermarkets its cheapest and in National parks its highest)

Taxi                              30-200 kn          (depending on city; Dubrovnik has highest price)

Fast food                      20 kn                (sandwich)        25 kn (hamburger, cheeseburger)

Restaurants                  100-200 kn        (avegare 3course dinner/lunch at restaurants)

Public transportation      10,00-15,00kn    (buses or trams- one way)

 

 

TIPPING IN RESTAURANTS:

In most cases, the tip and taxes are included in the bill, so tipping is not necessary.  If you have a group, or have excellent service, a 10% would be appropriate.

 

11. WEATHER AND CLOTHES

 

If you are visiting Croatia in SUMMER time you would need some light clothes, but bring with some warmer clothes with as it might happen that we have Bora wind during your stay - its cold wind. If you are visiting during AUTUMN bring your umbrellas as its jugo wind season - it might happen that it rains. Last few years our summer weather is prolonged till November so you can bring some summer clothes as well. We call it Bablje ljeto - what means "grammas summer". If you are brave you can still go to beach. In WINNTER bring same clothes as if you were going for skiing as recently we have snow on costal areas as well. Best time to visit Croatia is SPRING - with sunny and warm daytime an refreshing nights. 

 

12. HEALTH SERVICE and INSURANCE

 

The health service is of a good standard. You have to pay for seeing a doctor or being treated in a hospital. After your recovery you can ask your insurance company to pay you back your costs (depending on yur insurance policy. Tour prices include the insurance from the risk of accident and illness while on travel, the health insurance is volontary and can be arranged at your insurance company at home. We strongly recommend you to make helath insurance when travelling to Croatia (average cost can be between 10-30 eur). In case that the customer requests the stated insurances, they can be contracted directly with an insurer or through TerraTours, whereby TerraTours acts only as a mediator. We recommend that you study the insurance terms carefully before the purchasing. 

 

You shouldn’t leave your valuable items in baggage as our insurance doesn’t cover big amounts of damage (like lost of valuable jewelry, cameras and big amount of cash or similar). So keep your valuable items in hand baggage.